Support Services provided by the Warren County Board of Developmental Disabilities includes the following; Provider Compliance, Major Unusual Incidents Investigations, Behavior Support, Provider Development, Intake, Nursing, and Accreditation.
For any Warren County Board of Developmental Disability service, an individual must reside in Warren County and be deemed eligible for County Board of DD services. The Support Services Division is the starting point for services for all individuals over three years of age. The Intake and Eligibility Specialists will assess all individuals requesting services to determine the eligibility of the individual. Eligibility for services can be determined at any age. For those who are currently eligible for County Board of DD services, eligibility is reviewed at the age of three, six, and sixteen. The onset of the disability must have occurred prior to the age of 22.
Provider Compliance reviews are conducted by the Provider Compliance Specialists as dictated by the Ohio Department of Developmental Disabilities, a complaint, or as the result of a major unusual incident, unusual incident, or programmatic review. Independent and Residential providers’ processes and procedures are reviewed to ensure they meet all state mandated requirements.
Major Unusual Incidents (MUI)
The Major Unusual Incidents department has three Investigative Agents who file and investigate major unusual incidents and work with teams to develop prevention plans to ensure the health and welfare of each individual. Unusual incidents are also reviewed and tracked for trends and patterns. To report a Major Unusual Incident call (800) 800-6847. This number is staffed 24 hours per day, seven days a week.
Behavior Specialists work as an ancillary member of the individual’s team and develop behavioral strategies to assist the individuals’ specific needs. Behavioral strategies are created based on individualized assessments. These strategies are monitored by the Behavior Specialist. If a plan includes restrictive interventions, it is reviewed and approved by the agency’s Human Rights Committee prior to implementation.
The Director of this division is responsible for the coordination of efforts in preparation for accreditation reviews. These currently consist of accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) and the Ohio Department of Developmental Disabilities.
The Support Services R.N. conducts Quality Assurance reviews at a minimum of once every three years for each provider who provides medication administration assistance to individuals who reside in a 5 bed or less setting, or who attend a day program of 16 or less individuals. The R.N. also completes Nursing Task Assessments of individuals who are receiving or requesting services through the waiver, as well as completing self-medication assessments for individuals requiring insulin, G - tube or J - tube assistance.
The Provider Development Coordinator assists with provider certification/recertification as well as initial and annual trainings required for providers. He/she facilitates the monthly provider workgroup meeting and assists with provider recruitment for all services. He/she also acts as a resource for families and county board staff who have provider-related questions.